PRIVACY POLICY

Elli Designs is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

 

1. Information We Collect

We may collect and process the following personal information:Name and surnameContact details (email address, phone number)Billing or delivery addressAny information you provide through forms on our website

 

2. How We Use Your Information

We use your personal information to:Provide our products and servicesCommunicate with you regarding enquiries or ordersImprove our website and customer experienceComply with legal and regulatory requirements

 

3. Sharing of Information

We do not sell or rent your personal information.We may share your information with:Service providers who assist in operating our business (e.g. delivery services, payment providers)Authorities if required by lawAll third parties are required to respect the confidentiality of your information.

 

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

 

5. Your Rights

Under POPIA, you have the right to:Access the personal information we hold about youRequest correction or deletion of your informationObject to the processing of your informationWithdraw consent where applicableTo exercise these rights, please contact us using the details below.

 

6. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

 

7. Retention of Information

We only retain your personal information for as long as necessary to fulfil the purpose for which it was collected or as required by law.

 

8. Contact UsIf you have any questions about this Privacy Policy or how we handle your information, please contact us: